Support

Open the app, go to Settings → Restore Purchase. Make sure you're signed into the same Apple ID used for the original purchase. If it doesn't work, contact us.

All three plans unlock the same Pro features. Monthly ($4.99/mo) and Annual ($39.99/yr) are auto-renewing subscriptions. Lifetime ($59.99) is a one-time purchase with no expiry and no recurring charges.

Go to iPhone Settings → Apple ID → Subscriptions → Tempo, then tap "Cancel Subscription". You'll retain Pro access until the end of the current billing period.

Yes — Pro subscribers can enable iCloud Sync in Settings → iCloud Sync. Your session history will then sync across all your Apple devices using your iCloud account.

Make sure your device is not in Silent Mode (check the physical mute switch on iPhone). Also verify that the volume is turned up inside the app. Some sounds are Pro-only — upgrade to access the full library.

Yes. You can configure iOS Focus Mode to allow Tempo notifications so they still come through during a focused session. Go to iOS Settings → Focus → [Your Focus Mode] → Allowed Notifications → Apps and add Tempo.

Long-press your Home Screen, tap "+" in the top-left, search for "Tempo", and add the widget. If Tempo doesn't appear, try restarting your device. Make sure you're running iOS 16 or later.

Yes. Say "Hey Siri, start a 25-minute focus session in Tempo" or add the Siri Shortcut from Settings → Siri Shortcuts in the app.

Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com and sign in with your Apple ID to submit a refund request.